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U.S. Citizen Services

Passport Services 

State-of-the-Art Passports

All non-emergency passports are processed in the United States to incorporate a photo-digitized image and other enhanced security features. We accept passport applications and forward them electronically to the United States for printing.  Processing time averages two weeks but may be slightly higher in some cases, so we urge everyone to renew passports several months before the expiration date.

The U.S. Embassy in Astana and Embassy Branch Office in Almaty issue emergency passports within 24 hours. However, these emergency passports are limited in validity and cannot be extended. These limited passports have to be exchanged for full-validity passports at the completion of the emergency travel.

Passports for Children under age 16

Please review Special Processing Requirements to obtain a passport for a child under the age of 16.  In general, both parents and the child need to appear in person to apply for a first or renewal passport and bring:

  • Two 2-inch x 2-inch (5cm x 5cm) color photos taken on a white background
  • The child's birth certificate
  • The child's expiring passport
  • Both parents' passports
  • The $85 application fee
  • You can download a copy of the DS-11 here

If you are applying abroad for your child's first passport, also see Birth Registration.    

REplacing an expired or soon-to-expire adult passport

For complete instructions on how to renew a U.S. passport, click here. In general, you will need to bring: 

  • Your most recent U.S. passport
  • The $75 application fee
  • Two recent identical two inch by two inch (5cm x 5cm) color photos taken on a white background
  • You can download the DS-82 application form here.

If your most recent passport was issued when you were 15 or under, you will need to complete the DS-11 application form instead of the DS-82. The fee for the service will be $100.00.

Replacing a lost, stolen or damaged passport

If your most recent passport is missing or badly damaged, you will need to bring the following when you apply:  

You should also bring any documents you have which show your identity and/or U.S. citizenship, such as a driver's license or other photo ID, a birth certificate or a naturalization certificate. The Embassy has computer records that may help determine your eligibility for a U.S. passport, but it is the responsibility of each applicant to prove his or her identity and citizenship.  If replacing a stolen passport, you may be asked to provide a police report. If you are replacing a minor (under 16) passport, please note the two-parent consent requirements.

Additional passport pages

Adding additional visa pages to a U.S. passport is a free service. Simply bring your passport during the hours below and complete the application form.

Please note that you can only add two sets of visa page inserts to a passport; after these pages are full it will be necessary to apply for a new passport. 

name changes and other amendments

As a security enhancement, we no longer amend valid passports. Instead, customers requesting name changes, extension of validity for limited passports or correction of a printing error will apply for replacement passports.  If the change is within one year after issuance, they will submit a U.S. Passport Re-Application Form (DS 5504), together with the passport that needs the change, the documentation required, and new passport pictures. There will be no charge.  If the change is more than one year after issuance, customers will need to submit an application for a new passport and pay the normal fees.

hours, locations and fees

Embassy Astana provides routine passport services from 2-4pm on Tuesdays and Thursdays, excluding American and Kazakhstani holidays.  The Embassy Branch Office Almaty is open Monday from 2-4pm and Tuesday, Thursday, and Friday from 1-4 pm for routine applications.

In Astana:  
Ak Bulak 4
Street 23-22, Building 3
Entrance from Manas Street
Astana, Kazakhstan 010010

In Almaty:  
97 Zholdasbekov St.
Samal-2
Almaty, Kazakhstan 050059
(Use entrance A2)

Passport fees must be paid in U.S. dollars.  In Almaty only we also accept major credit cards.  Fees include:

  • $75 for typical adult passport renewal
  • $85 for children under 16
  • $100 for adult first-time applicants including holders of a previous lost/stolen U.S. passport and holders of previous 5-years children's passports
  • Extra passport pages are free of charge